Privacy Policy

1. Information We Collect

We may collect and process the following categories of information:

A. Information You Provide Directly

When you interact with Under Control Robotics or use our products/services, you may voluntarily provide us with information such as:

• Full name
• Email address
• Phone number
• Mailing address (including ZIP code, state/province, and city)
• Government-issued ID number
• Bank card number or payment account information (e.g., PayPal, Alipay)
• Any content (text, images, video) voluntarily submitted through our apps or platforms

B. Information Automatically Collected

We may automatically collect technical information, including:

• IP address
• Device identifiers and configuration data
• Log files related to product usage
• Geographic location (if enabled)
• Date and time of access
• Shared media, files, or system usage patterns

C. Sensitive Personal Information

In some cases, your personal data may include sensitive categories such as health data, gender identity, ethnicity, or political beliefs. Please avoid disclosing such data unless it is necessary, and always exercise caution.

2. How We Use Your Information

We may use your personal information for the following lawful purposes:

• Identity Verification and Fraud Prevention
• Product and Service Delivery
• Customer Support and Warranty Processing
• Improving Products, Features, and User Experience
• Sending Operational or Promotional Communications
• Compliance with Legal and Regulatory Obligations
• Security, Audit, Backup, and Risk Control
• Marketing, Survey, and Research Purposes (with your consent)

3. Sharing and Disclosure of Your Information

We do not sell your personal information. We may disclose your information under the following limited circumstances:

• With your explicit consent
• Within Under Control Robotics and our affiliates, solely for purposes consistent with this Policy
• With third-party service providers, who help us operate, maintain, or improve our Services (e.g., cloud hosting, payment processing, analytics)
• In case of a merger, acquisition, or asset transfer, where your data may be part of the transferred business
• To comply with applicable laws, legal proceedings, court orders, or enforceable government requests
• To detect, prevent, or otherwise address fraud, security, or technical issues
• To protect our rights, safety, property, or that of our users or the public

All disclosures will be logged with the date, reason, and recipient, and we will notify you where legally required.

4. Data Security and Retention

We implement appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, loss, misuse, or alteration. Your data will be retained only for as long as necessary to fulfill the purposes stated in this policy or to comply with applicable laws.

5. International Data Transfers

If you are located outside the United States, please note that your information may be transferred to, processed, and stored in the United States or other jurisdictions where Under Control Robotics or its service providers operate. We will ensure that such transfers comply with applicable data protection laws and are subject to appropriate safeguards.

6. Your Rights and Choices

Subject to applicable law, you may have the following rights:

• Access and Review – You may request access to your personal data.
• Correction – You may request correction of inaccurate or incomplete information.
• Deletion – You may request deletion of your personal data (subject to legal exceptions).
• Opt-Out of Direct Marketing – You may request to stop receiving marketing communications at any time.
• Limit Sharing – You may request not to share your information with affiliates for certain purposes.

To exercise any of the above rights, please contact us using the information in Section 9 below.

7. Children's Privacy

If you are under 18 years old, you must obtain the consent of your parent or legal guardian before using our Services. We do not knowingly collect personal information from minors without parental consent.

8. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our data practices, legal obligations, or business operations. When we make material changes that reduce your rights, we will notify you by prominent notice (e.g., on our homepage or via email). Your continued use of our Services after such changes constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact: